It's how customers and users realize the value provided by the product, including all touch points with the company and the product.
Who is this guy?
I'm a UX Designer at Amazon, currently responsible for the consumer shopping experience in the product detail page. Previously, I was at Citibank where I created the next generation experience for onboarding new customers. I began my full-time UX career at SiriusXM Connected Vehicle Services, where I partnered with Nissan and Fiat/Chrysler for providing vehicle owners with end-to-end telematics services. What gets me excited about my career is that it's about creating meaningful connections, and constantly making sure that those connections remain human. That's much easier said than done. I enjoy the challenges that come from making things that customers care about. So far in my career, I've worked in multiple industries, and had the privilege to learn from some of the most talented and genuinely caring coworkers, friends, managers, and mentors. Currently I’m in Seattle, WA, but I grew up in New York City where I studied New Media Design at Rochester Institute of Technology.
Things I'm into:
I love to cook, try new recipes, and discover restaurants that serve exotic cuisine. I am a Ramen enthusiast and can’t resist extra spicy variations. I'm a newbie landscape photographer who recently got into this as hobby after moving to the West Coast. I like to listen to Liquid Dubstep as I work. I play League of Legends from time to time, watch cricket (not the insect), and enjoy playing table tennis. Last but not least, I'm a really big fan of Studio Ghibli movies and Spirited Away is one of my favorites.
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